I got an email message:
Dimiter, do you speak German?
Füge Deutsch zu Deinen Sprachen bei Quora hinzu! Englisch bleibt Deine voreingestellte Sprache und Du kannst einfach zwischen den verschiedenen Sprachen wechseln.
[button Deutsch hinzufügen]
Google translated it as:
Add to your German languages at Quora website! English remains your default language, and you can simply switch between the different languages.
[button Add German]
SAP translated it as:
Add German quora to your language! English remains your default language and you can easily switch between the different languages.
[button German Add]
OK. That is annoying.
I started replying but noticed that it was a no-reply address. So I went to the Quora website hoping to find a contact us email address, so I can tell them I did not speak German. There I was hit by a popup asking me whether I speak German.
Hey Quora, here is my answer:
No. I have not been in a German-speaking region for a long time and even when I have been in such a region it has not been for more than a few days. What you are doing is annoying. My IP might be “German”; however, I know what languages I speak and can very well decide which ones I want to use. I do not want automated services guessing my language and wasting my time. Do you think that if I were interested in reading things in German I would not find out whether content and UI are offered in that language!
- An automation that might work in most of the cases might drive nuts people in some of the cases. It hurts when I as a user am in the minority group.
- This ‘feature’ does not deserve an email message – I receive enough of them already. It does not deserve a popup that stops you from doing anything else either.
- In the email message, the text in German is secretly formatted as a link. You can add German to your languages even if you try to copy the text to try to translate it. I think I did.
Design for humans: Do not try to think instead of users. Use people-location techniques with care. When you have something to offer, try to offer it in a non-obtrusive way.
18 December 2018 | Quora